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Beginner 5 min read Small business

Simple GoCardless Receipt Automation for Small Businesses

A practical, low-maintenance way to send professional PDF receipts for each Direct Debit payment — without adding admin work.

5 minsetup time
Free tier10 customers
Auto ModePro automation

Official GoCardless partner

Receipt Maker is listed in the GoCardless Accounting & Invoicing partner directory. View partner listing →

Benefits for small teams

Zero manual PDFs

Every payment triggers a receipt automatically

Consistent branding

Logo, colours and VAT details on each PDF

Proper VAT/tax

Clear breakdown for customers and bookkeeping

Resend & bulk export

Resend any receipt from your dashboard, or download them all as a ZIP from Settings → Receipt Archive

Quick setup checklist

1 Connect GoCardless

Link your account in Settings → GoCardless Integration

2 Design Your Receipt

Open the Designer, add logo, address and VAT number

3 Configure Email

Set your "From" address and verify your domain for deliverability

4 Enable Auto Receipts (Pro)

On the Dashboard, turn on Auto Receipts (Pro plan). After that, each confirmed GoCardless payment gets a receipt automatically—no daily or monthly send window to manage. You're done! 🎉

Pricing & Plans

💰 Simple, Transparent Pricing

Start free and scale as you grow:

Free tier

10 customers, 10 emails/month

Paid plans

Higher limits and premium features

See Pricing for current details and plan options.

Common pitfalls (and fixes)

📧 Customers don't receive emails

Fix: Verify your sending domain (SPF/DKIM), check spam folders, confirm email is connected in Settings, and on Pro ensure Auto Receipts is on if you expect automatic sends after payments are confirmed in GoCardless.

🧾 Receipt shows no VAT

Fix: Add your VAT number and set VAT rates on line items in the Designer.

🌍 Some customers should not have VAT on receipts

Fix: Open Customers, select the customer, and enable VAT Exempt. This keeps receipts sending but removes VAT lines for that customer. Use Snooze only if you want to pause sending entirely.

🎨 Wrong logo or colours

Fix: Re-save your template as default after making changes in the Designer.

Who this is ideal for

Agencies & Clubs

SaaS billing by Direct Debit

Bookkeepers

Consistent receipts for reconciliations

Small Teams

Limited admin capacity

Frequently Asked Questions

Can I switch templates later? +

Yes. Update the Designer and save; new receipts will automatically use the latest template. Your existing receipts remain unchanged.

Do you store PDFs? +

Yes. All receipts are kept for your records; you can download or resend any single receipt from your dashboard. To export everything at once, use Settings → Receipt Archive to download a ZIP of receipt PDFs plus a CSV summary for any date range — ideal for bookkeeping and VAT.

Does this work with GoCardless subscriptions? +

Yes. We send a receipt for each successful subscription payment, whether it's monthly, quarterly, or any other frequency.

How do I handle customers who should not have VAT on receipts? +

Use the VAT Exempt toggle in Customers for those payers. Their receipts continue sending but are rendered without VAT lines. Use Snooze only when you need to stop sending receipts to that customer.

How long does setup take? +

Most businesses complete setup in under 5 minutes. The longest part is usually designing your receipt template to match your brand.

Your payments are already automated. Your receipts should be too.

Start free in minutes, no card required.

Start free